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Customer Account Manager at Zayo Group - ApplyBlast

Customer Account Manager

Zayo Group

3 days ago

United States

Onsite

Full Time

Senior

0 applicants

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About this role

Zayo is seeking a Customer Account Manager to manage strategic post-implementation customer relationships and recurring-revenue portfolios for hyperscalers and large carriers. The role involves leading executive governance, high-stakes renewals, churn mitigation, and complex network and contract decisions across products and geographies. This position serves as the principal lifecycle and commercial advisor, integrating customer network plans and financial exposure into actionable account strategies.

Responsibilities

Own multi-year lifecycle and renewal strategy for strategic accounts
Lead complex commercial negotiations and contract renewals
Orchestrate cross-functional execution and executive escalations

Skills

About Zayo Group

zayo.com

Headquarters

Denver, Colorado, United States

Company Size

1001-5000 employees

Founded

2007

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From fiber to international network connectivity services, Zayo offers innovative solutions. Explore innovative global internet solutions from a top provider.