Renewal Advisor
SmartBear(26 days ago)
About this role
The Renewal Advisor at SmartBear manages renewals and retention for a portfolio of mid-to-large customers, focusing on sustaining recurring revenue and reducing churn. The role emphasizes strategic customer engagement, risk identification, and coordination across Sales, Support, Finance, and Legal to ensure timely, customer-aligned contract renewals.
Required Skills
- Renewal Management
- Pricing Negotiation
- Contract Management
- Churn Mitigation
- Account Strategy
- Collaboration
- Executive Communication
- Data Analysis
- Forecasting
- Pipeline Management
+3 more
Qualifications
- Bachelor's Degree
About SmartBear
smartbear.comSmartBear provides testing, API and developer tooling that helps teams build, test, monitor, and deliver higher‑quality software. Its product suite includes automated functional and UI testing, API design and testing (Swagger/ReadyAPI/SwaggerHub), code review and collaboration tools, and application performance and synthetic monitoring. Development and QA teams use SmartBear to integrate testing and monitoring into CI/CD pipelines, accelerate delivery, and reduce defects.