Customer Account Specialist III, Customer Assistance
TD Bank Group(8 days ago)
About this role
The role involves working within TD's Customer Assistance department to help customers resolve their financial difficulties and collect on various banking products. It supports customers through inbound and outbound calls, providing excellent service and advice based on their financial needs. The position emphasizes continuous learning, flexibility, and team collaboration, with initial onsite training followed by a hybrid work arrangement.
Required Skills
- Customer Service
- Call Center
- Financial Advice
- Problem Solving
- Communication
- Empathy
- Digital Literacy
- Teamwork
- Time Management
- Conflict Resolution
About TD Bank Group
td.comExplore TD's online banking services, credit cards, checking accounts, savings accounts, loans and more financial products for you and your business.
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