Call Centre - Solutions Associate
Lowell(1 month ago)
About this role
A Customer Solutions Associate at Lowell works in the contact centre as the first point of contact for customers, handling inbound and outbound calls. The role supports customers through their financial difficulties and helps guide them back to financial health while representing the company’s values.
Required Skills
- Listening
- Communication
- Empathy
- Resilience
- Target Driven
- Call Handling
- Customer Support
- Regulated Experience
About Lowell
lowell.comOne of Europe’s leading credit management companies. See what we do and how our Financial Vulnerability Index reveals the UK’s financial health to policymakers.
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