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Customer Advisor Motor Claims - Write Off at Hastings Direct - ApplyBlast

Customer Advisor Motor Claims - Write Off

Hastings Direct

1 day ago

3.7 on Glassdoor

Bexhill, England, United Kingdom

Hybrid

Full Time

Junior

0 applicants

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About this role

This role involves supporting customers with total loss motor claims, communicating their options and providing updates throughout the claims process. The position requires managing a portfolio of write-off claims, handling customer calls, and ensuring a seamless experience. The role is based in Bexhill with hybrid working options and a rotational shift pattern.

Responsibilities

Manage a portfolio of policyholder write-off claims
Handle incoming and outbound calls from customers and external partners
Provide excellent customer service and empathy throughout the claims process

Skills

About Hastings Direct

hastingsdirectcareers.com

Headquarters

Bexhill-On-Sea, England, United Kingdom

Company Size

1001-5000 employees

View Profile

Hastings Direct is an agile, data and digitally focused general insurance provider to the UK market, offering a full range of car, van, bike, and home insurance products. With over 4,800 colleagues, the company operates from offices in Bexhill-on-Sea, Leicester, and London. Hastings Direct is known for its dynamic, flexible culture and commitment to serving customers across the UK.