Customer Advisor
NATIONAL(1 month ago)
About this role
A Customer Advisor with Capita's Recruiting Partnering Project handles enquiries from people interested in joining the British Army, helping deliver a transparent and supportive recruitment experience. This is a part-time, permanent position based in Upavon, Wiltshire, with an in-person induction in Bovington. The role supports Capita’s mission to improve Army recruitment processes and promote an inclusive workforce.
Required Skills
- Customer Service
- Webchat
- Data Entry
- Microsoft Office
- Active Listening
- Teamwork
- Shift Work
- Empathy
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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