Customer Advisor

NATIONAL(6 months ago)

Cape Town, South AfricaOnsiteFull TimeJunior$56,934 - $76,369 (estimated)Customer Service

About this role

A Customer Advisor for a major UK cellular network campaign based in Cape Town, serving as a front-line representative for customers. The full-time permanent role operates on a shift roster covering SA hours (including weekends and holidays) and includes a sales-through-service component. The position is telecom-focused and delivered from an on-site call centre environment.

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Required Skills

Customer Service
Sales Acumen
Communication
Active Listening
Time Management
Problem Solving
Computer Literacy
System Navigation
Empathy
Teamwork

+2 more

Qualifications

Grade 12 (Matric)

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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