Philip Morris International

Customer Service Representative

Philip Morris International(3 months ago)

Cape Town, South AfricaOnsiteFull TimeMedior$5,016 - $5,016Customer Service
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About this role

A Customer Service Representative at Concentrix provides customer support on an internationally focused campaign from the Cape Town office. This full-time, on-site role operates on UK-aligned hours within a dynamic BPO environment offering benefits, training, and career development opportunities.

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Required Skills

  • Customer Service
  • Call Center
  • Typing
  • Shift Work
  • English
  • Communication
  • Empathy
  • Negotiation
  • Computer Literacy
  • Email Writing

Qualifications

  • Grade 12
  • B2 English
Philip Morris International

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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