Customer Advisor

NATIONAL(6 months ago)

Cape Town, South AfricaOnsiteFull TimeJunior$56,929 - $76,362 (estimated)Customer Service

About this role

A Customer Advisor supports customer relations for a major UK cellular network’s South Africa call centre, acting as the frontline contact and representative for the company. This is a full-time, permanent onsite role based in Cape Town operating UK hours.

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Required Skills

Customer Service
Sales
Active Listening
Time Management
Problem Solving
Communication
Adaptability
Computer Skills
Escalation Handling
Regulatory Compliance

Qualifications

Grade 12 (Matric)

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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