Customer Service Advisor
Philip Morris International(4 months ago)
About this role
A Customer Service Advisor at Concentrix works on an international media campaign from the Cape Town office as part of the company’s global BPO operations. This on-site, full-time role offers a base salary of R8500 and requires shift work aligned to United States business hours. The position is aimed at early-career candidates with some prior contact-centre experience and strong English communication.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Shift Work
- Data Verification
- Information Security
- Compliance
- Teamwork
- First Contact
- Performance Targets
Qualifications
- Grade 12
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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