Customer Advisor

NATIONAL(6 months ago)

Cape Town, South AfricaOnsiteFull TimeMedior$68,529 - $92,582 (estimated)Customer Service

About this role

A Customer Advisor at Capita supports a UK Mobile Virtual Network Operator campaign from Capita’s Cape Town contact centre. This permanent, full-time tele-sales role is shift-based, offers accredited training, career progression, and operates within Capita’s global contact centre services. The position is suited to candidates with prior call-centre experience and a Grade 12 (Matric).

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Required Skills

Customer Service
Telesales
Retention
Upselling
Cross-Selling
Communication
Active Listening
Time Management
Problem Solving
Detail Orientation

+5 more

Qualifications

Grade 12 (Matric)

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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