Customer Advisor

NATIONAL(11 months ago)

Cape Town, South AfricaOnsiteFull TimeJunior$57,608 - $77,366 (estimated)Customer Service

About this role

A Customer Advisor who represents call centre clients (VMO2) to promote and sell products and services, focusing on meeting and exceeding sales quotas and retention targets. The role is entry-level within a contact centre environment and may, for more experienced advisors, involve coaching colleagues and handling escalated complaints.

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Required Skills

Upselling
Cross Selling
Retention
Sales
Customer Support
Objection Handling
Closing Techniques
CRM
Communication
Computer Literacy

+1 more

Qualifications

Matric (Completed)
Clear Criminal Record
Clear Credit Record
South African Citizen

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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