Customer Service Advisor

Philip Morris International(1 month ago)

Durban, South Africa, Umhlanga Ridge, South AfricaOnsiteFull TimeJunior$4,216 - $4,216Customer Service

About this role

Customer Service Advisor at Concentrix based in Durban serving as the first point of contact on an international campaign. The role supports customers of well-known global brands, representing the company in a contact centre environment and working in a fast-paced, shift-based setting.

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Required Skills

Customer Service
Communication
Problem Solving
Multitasking
Computer Literacy
Empathy
Data Entry
Shift Work
Call Center

Qualifications

Matric
Clear Criminal Record
Clear Credit Record
English Proficiency

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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