Customer Advisor
HHAeXchange(29 days ago)
About this role
HHAeXchange is a technology platform for home and community-based care. The Customer Advisor is an on-site role that intervenes during critical moments to resolve issues, stabilize operations, and strengthen partnerships between agencies and the platform.
Required Skills
- Account Management
- Escalation Management
- Feature Adoption
- Retention
- Customer Success
- SaaS Platforms
- EVV Compliance
- Billing
- Reporting
- Stakeholder Communication
+2 more
About HHAeXchange
hhaexchange.comWP Rocket (by WP Media) is a popular WordPress performance plugin that speeds sites through page caching, asset minification/concatenation, lazy loading, deferred JavaScript, CDN integration, and database optimization. It’s designed for non‑technical users and developers alike, offering one‑click setup, clear documentation, and compatibility with many themes and hosts to improve load times and Core Web Vitals. Offered as a premium plugin, it’s widely used by agencies, developers, and site owners to boost UX and SEO without deep manual tuning.
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