About this role
A Customer Service Representative at CarMax interacts with customers via phone and in person to facilitate vehicle repairs, provide estimates, and explain services. They ensure customer satisfaction through effective communication and support, working in a fast-paced environment and maintaining high standards of service.
Required Skills
- Communication
- Customer Service
- Telephone Etiquette
- Active Listening
- Data Entry
- Problem Solving
- Multi-tasking
- Interpersonal Skills
- Teamwork
- Computer Skills
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
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