Customer Care Group & National Consultant
LegalShield(1 month ago)
About this role
The Customer Care Group & National Consultant is a front-line support representative who handles inquiries from Group and National customers via phone, chat, and email. The role ensures customers receive excellent service by answering questions, resolving problems, and processing requests while learning company products and services. This position works closely with internal teams to escalate and resolve member issues promptly.
Required Skills
- Customer Service
- Phone Etiquette
- Active Listening
- Problem Solving
- Escalation
- Data Entry
- Typing 35 WPM
- Computer Knowledge
- Time Management
- Multi-Tasking
+2 more
Qualifications
- Highschool Diploma
About LegalShield
legalshield.comLegalShield makes legal help accessible for individuals, families, and small businesses through affordable legal plans and trusted support when it matters most.
View more jobs at LegalShield →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at LegalShield
Similar Jobs
Arabic Speaking Customer Service Agent (m/f/d) Social Media Support - 100% Homeoffice
Philip Morris International(6 days ago)
Technical Support Engineer
United States - Genesys Cloud Services, Inc.(1 month ago)
Customer Service Representative (Remote)
OPENLANE(18 days ago)
French Speaking SMB Merchant Support Agent - Remote ROI
PayPal(1 month ago)
Partner Services Agent
Global Payments(24 days ago)
Pathology Customer Service Rep, full-time 40hrs evening shift 2pm-1030pm
Medical Care of Boston Management Corporation(1 month ago)