Customer Care Group & National Consultant
LegalShield
About this role
The Customer Care Group & National Consultant is a front-line support representative who handles inquiries from Group and National customers via phone, chat, and email. The role ensures customers receive excellent service by answering questions, resolving problems, and processing requests while learning company products and services. This position works closely with internal teams to escalate and resolve member issues promptly.
Skills
Qualifications
About LegalShield
legalshield.comLegalShield makes legal help accessible for individuals, families, and small businesses through affordable legal plans and trusted support when it matters most.
Recent company news
Business WireLegalShield Data: Third Quarter Bankruptcy Wave Pushes Consumer Legal Stress to Highest Point in Over Five Years
Oct 21, 2025
MarketWatchLegalShield Review (2025)
Dec 11, 2025
Bloomberg Law NewsLegalShield Can Arbitrate Proposed Class Case From Ex-Associate
Nov 7, 2025
BizReportLegalShield Reviews 2026: Details, Features and Best Alternatives
Oct 9, 2025
TheStreetConsumer Legal Stress At Highest in Over Five Years, Says Legal Services Company LegalShield
Nov 7, 2025
About LegalShield
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for LegalShield.
Salary
$77k – $103k
per year
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