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© All Rights Reserved. ApplyBlast.com
Vocus
The Customer Advocacy Specialist will manage a portfolio of customers experiencing financial hardship across energy and telecommunications services, providing empathetic and compliant support. The role involves handling inbound and outbound communications, documenting cases, and delivering tailored payment and hardship solutions while meeting regulatory obligations.
Headquarters
Melbourne, Victoria, Australia
Company Size
1001-5000 employees
Founded
2008
Vocus is Australia's specialist provider of fibre, network, and business solutions for businesses, government, and wholesale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vocus.
Vocus didn’t post a salary, so this is our estimate from similar listings.
27% above the average for this role