Customer Advocate
HHAeXchange(18 days ago)
About this role
HHAeXchange is hiring a Customer Advocate to support end users of its homecare software platforms, helping customers learn and adopt the product. The role is based in the Greater Minneapolis–St. Paul area (Bloomington, MN) or Midtown Manhattan and supports the company’s mission in home and community-based care.
Required Skills
- Customer Support
- Troubleshooting
- Software Training
- Ticketing
- Communication
- Organizational Skills
- Escalation Management
- Teamwork
About HHAeXchange
hhaexchange.comWP Rocket (by WP Media) is a popular WordPress performance plugin that speeds sites through page caching, asset minification/concatenation, lazy loading, deferred JavaScript, CDN integration, and database optimization. It’s designed for non‑technical users and developers alike, offering one‑click setup, clear documentation, and compatibility with many themes and hosts to improve load times and Core Web Vitals. Offered as a premium plugin, it’s widely used by agencies, developers, and site owners to boost UX and SEO without deep manual tuning.
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