BetterUp
BetterUp is seeking a Customer Advocate to deliver exceptional, empathetic support through their platform via email, chat, and phone. This role involves crafting interventions for coaches and customers, collaborating with cross-functional teams, and utilizing AI tools to enhance service delivery and automate tasks. The advocate also captures product feedback to shape future features while de-escalating complex issues for a positive user experience.
Headquarters
Austin, Texas, United States
Company Size
501-1000 employees
Founded
2013
BetterUp is a workforce development platform that blends AI, coaching, and behavioral science to drive measurable business performance. It offers scalable coaching programs for leaders and employees, backed by data-driven insights to improve outcomes. The platform combines personalized coaching with AI-guided recommendations to enhance performance, leadership capability, well-being, and engagement. Enterprises adopt BetterUp to create performance-ready workforces for the AI era.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BetterUp.
27% below the average for this role