HighlightTA
Neon One is seeking a self‑motivated Customer Support Specialist to serve as the first point of contact for users of its SaaS products. The role involves troubleshooting issues via phone, chat, and email, documenting and escalating tickets, and becoming a subject‑matter expert across multiple product areas while delivering empathetic, best‑in‑class service.
HighlightTA is a talent acquisition firm that provides on-demand talent solutions for businesses. They specialize in integrating expert partners directly into client teams, offering services such as strategic leadership, project-based recruitment, and complete talent function management. With a focus on flexibility and cost-effectiveness, HighlightTA helps companies streamline their hiring processes while ensuring access to top-tier talent. Their data-driven approach allows for tailored solutions that align with specific business goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HighlightTA.
HighlightTA didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role