Customer Advocate/CSR (HR & Payroll) - (Hybrid)
Sprout Solutions
About this role
A Customer Advocate I at Sprout Solutions serves as the initial contact point for clients, providing support and solutions for their inquiries and concerns. The role involves educating clients about products, documenting issues, and collaborating with teams to resolve problems. It is a customer-facing position focused on delivering foundational support and ensuring customer satisfaction.
Skills
About Sprout Solutions
sprout.phSprout Solutions is a Philippines-based HR and business software company that offers AI-enhanced, cloud-native tools to streamline people operations. Its platform covers HRIS, payroll, timekeeping and attendance, recruitment and onboarding, performance management, and benefits administration. Sprout emphasizes automation, analytics, and local compliance to reduce administrative work and payroll risk while improving employee experience. Its products target growing SMEs and enterprises that need integrated HR workflows, mobile access, and actionable people data.
About Sprout Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$71k – $94k
per year