Client Support Specialist I
Atomic Data
About this role
The Client Support Specialist I serves as the first point of contact for clients, providing frontline support to resolve routine technical issues and escalate more complex ones. The role involves troubleshooting basic IT issues, documenting incidents, and maintaining professional communication to ensure customer satisfaction.
Skills
Qualifications
About Atomic Data
atomicdata.comAtomic Data is an IT-as-a-Service company (founded in 2001) that delivers always-on, custom-tailored technology solutions and objective IT leadership to enterprises, sports teams, and large venues. Trusted by hundreds of organizations, they provide managed IT, infrastructure and operations support designed to bring “peace of mind” and maximize uptime. Headquartered in Minneapolis with service presence across the Twin Cities and Cincinnati, Atomic Data focuses on meeting each client where they are with practical, scalable IT solutions.
About Atomic Data
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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