northwesternenergy
The Customer Associate provides responsive and accurate customer service across billing, payments, service orders, credit administration, and general utility inquiries. This role serves as a primary point of contact for customers, resolving issues related to billing, service disruptions, and account management while adhering to established policies and procedures. The position requires maintaining confidentiality, supporting local operations, and ensuring timely resolution of customer needs.
Headquarters
Butte, Montana, United States
Company Size
1001-5000 employees
Founded
1916
NorthWestern Energy is a utility company delivering reliable and affordable electricity and natural gas to customers in Montana, South Dakota, and Nebraska. With more than 100 years of service, it focuses on dependable energy delivery, community involvement, and strong customer support. The company provides essential customer services, including paying bills, starting, stopping, or moving service, and outage assistance. As part of NorthWestern Corporation, it is committed to delivering a bright future for the communities it serves.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for northwesternenergy.
4% below the average for this role
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