Customer Banking Agent
NATIONAL(26 days ago)
About this role
A Customer Banking Agent role based in Preston supporting Lloyds Banking Group customers via inbound contact, focused on helping customers achieve better financial health through personalised guidance. The position is delivered by Capita, offers a competitive starting salary, progression via internal academy and a range of employee benefits with hybrid working available after a qualifying period.
Required Skills
- Payment Management
- Collections
- Customer Service
- Complaint Handling
- Empathy
- Communication
- Problem Solving
- Attention To Detail
- Systems Navigation
- Regulatory Compliance
+1 more
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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