About this role
A Complaints Agent role at Utilita Energy supporting the company’s customer-focused approach within the energy sector. The position is based in Chandlers Ford with hybrid working after an initial eight-week onsite training period. Utilita is a smart-meter pioneer committed to fairness, sustainability and improving customers’ experience.
Required Skills
- Customer Focus
- Empathy
- Communication
- Complaint Handling
- Regulatory Compliance
- Attention To Detail
- Resilience
- Case Ownership
- Multichannel Support