Customer Care Advocate
Zenith American Solutions
About this role
The Customer Care Advocate provides customer service related to eligibility, benefits, and claims status for participants, beneficiaries, union locals, and providers. The role involves handling inquiries, updating files, processing enrollments, and resolving complex issues within a benefits administration context.
Skills
Qualifications
About Zenith American Solutions
zenith-american.comWith over 81 years of experience, Zenith American Solutions is a trusted third party benefit administrator specializing in Taft-Hartley benefit plans.
Recent company news
Law360Plan Administrator Seeks To Toss Union's Pension Error Suit
Jul 9, 2025
PR NewswireLeading Taft-Hartley Benefits Administrator Harbour Benefit Holdings, Inc. and Zenith American Solutions® expands Pacific Northwest presence and Family of Companies and Acquires A.W. Rehn & Associates as A Wholly Owned, Independently Operating Su
Apr 29, 2025
Strauss Borrelli PLLCZenith American Solutions Data Breach Investigation
Jan 30, 2025
ComparablyLeading with Purpose: Zenith American Solutions’ Blueprint for Innovative, Personalized Benefits Administration
Dec 19, 2024
World Business OutlookZenith American Solutions strengthens leadership team with two key appointments
Jun 21, 2024
About Zenith American Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Zenith American Solutions.
Salary
$58k
per year