Customer Care Advocate
Rockwell Automation
About this role
Rockwell Automation is seeking a Customer Care Advocate to enhance customer experience through managing warranty claims, order processing, and resolving issues. The role emphasizes process improvements and supporting both pre-sales and post-sales functions in a hybrid work environment. The candidate will collaborate across teams to ensure seamless service delivery and uphold confidentiality of sensitive information.
Skills
Qualifications
About Rockwell Automation
rockwellautomation.comWe connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable.
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About Rockwell Automation
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Rockwell Automation.
Salary
$48k – $60k
per year