Customer Care Agent - Energy Efficiency
ICF(1 month ago)
About this role
As an Energy Efficiency Customer Care Agent, you'll join a team dedicated to delivering exceptional customer experiences within ICF’s commercial energy business. This remote role involves providing support to program participants and applicants via phone, chat, and email, while leveraging modern technology to assist customers with inquiries and energy applications.
Required Skills
- Customer Support
- Communication Skills
- Technical Assistance
- Data Entry
Qualifications
- High School Diploma
- 2+ Years of Professional Work Experience
- 2+ Years of Proficiency with MS Office
About ICF
icf.comWe work with hundreds of companies and governments to plan, design, and implement transformative projects. Learn more about ICF.
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