ICF

Customer Care Agent - Energy Efficiency

ICF

2 months ago
Remote
Full Time
Junior
0 applicants
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ICF
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About this role

As an Energy Efficiency Customer Care Agent, you will be part of a team dedicated to delivering exceptional customer experiences in ICF’s commercial energy business. The role involves providing support to applicants and program participants through various communication channels, including phone, chat, and email, all within a paperless environment.

Skills

Qualifications

High School Diploma2+ Years of Professional Work Experience2+ Years of Proficiency with MS Office
ICF

About ICF

icf.com

We work with hundreds of companies and governments to plan, design, and implement transformative projects. Learn more about ICF.

About ICF

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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