Customer Care Agent
Probe Group(1 month ago)
About this role
A Customer Experience Representative at Probe Group handles incoming customer inquiries via phone and email, logging cases in Salesforce and providing product support. The role supports Probe’s compliance, data protection and workplace safety standards and may require shift work, weekend availability and occasional interstate travel.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Salesforce
- Case Logging
- Multitasking
- Problem Solving
- English Communication
- Data Protection
- Systems Navigation
+2 more
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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