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Customer Care Agent at Intrum - ApplyBlast

Customer Care Agent

Intrum

5 days ago

2.9 on Glassdoor

Vacoas, Mauritius

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves supporting customers across Europe through telephone, chat, and email while building positive relationships and ensuring fair treatment. The position requires maintaining accurate system notes and collaborating with team members to provide effective customer solutions. The ideal candidate will demonstrate strong communication skills and a proactive approach to resolving issues.

Responsibilities

Support customers via telephone chat and email
Establish positive engagement and build customer relationships
Maintain accurate system notes and call records

Skills

About Intrum

intrum.com

Headquarters

Nacka, Stockholm, Sweden

Company Size

10001+ employees

Founded

1898

View Profile

Intrum is Europe’s leading provider of ethical debt collection and credit management services, helping businesses improve cash flow, recover overdue invoices, and manage credit risk while supporting individuals in regaining financial control. Our commitment to sustainable payments, financial wellbeing, and responsible lending ensures long-term economic resilience and effective receivables management.