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Customer Support Representative at Intrum - ApplyBlast

Customer Support Representative

Intrum

6 days ago

2.9 on Glassdoor

Glasgow, Scotland, United Kingdom

Hybrid

Full Time

Junior

0 applicants

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About this role

Intrum is seeking empathetic and motivated Customer Support Representatives to join their team in Glasgow, providing tailored financial solutions and support to customers experiencing difficulty. The role involves managing customer accounts, investigating debt details, and ensuring fair outcomes through compassionate communication and problem-solving. This position offers a hybrid working arrangement after an initial office-based induction period.

Responsibilities

Provide tailored financial solutions and repayment plans to customers experiencing financial difficulty
Manage customer accounts and investigate debt details across various financial products
Ensure compliance with Consumer Duty regulation and deliver fair outcomes for customers

Skills

About Intrum

intrum.com

Headquarters

Nacka, Stockholm, Sweden

Company Size

10001+ employees

Founded

1898

View Profile

Intrum is Europe’s leading provider of ethical debt collection and credit management services, helping businesses improve cash flow, recover overdue invoices, and manage credit risk while supporting individuals in regaining financial control. Our commitment to sustainable payments, financial wellbeing, and responsible lending ensures long-term economic resilience and effective receivables management.