Customer Care and Sales Advisor - I

Cable One, Inc.(2 days ago)

Longview, TXOnsiteFull TimeJunior$28,500 - $28,500Customer Service and Sales

About this role

The role involves acting as a supportive voice and solutions partner for customers, assisting with inquiries about billing, services, and product changes, while demonstrating care, listening skills, and the ability to handle complex situations over time. It emphasizes building trust, offering solutions, and contributing to customer retention in a cable service context.

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Required Skills

Customer Service
Active Listening
Communication Skills
Problem Solving
Sales
Empathy
Telephone Support
Billing Support
Upselling

Qualifications

High School Diploma or GED

About Cable One, Inc.

cableone.biz

Cable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.

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