Customer Care & Sales Advisor I
Cable One, Inc.(1 day ago)
About this role
A Customer Care and Sales Advisor at Sparklight, a Cable One brand, serves as the primary contact for customers, providing support with billing, scheduling, and product guidance. The role emphasizes building trust through empathetic listening and clear communication, evolving to handle more complex customer issues and aiding in customer retention by matching needs with suitable products and services.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Sales
- Empathy
About Cable One, Inc.
cableone.bizCable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.
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