Department of Government Services | vic.gov.au
The Customer Care and Training Specialist provides technical support and training to users, troubleshooting software issues to ensure a seamless customer experience. This role involves serving as the first point of contact for technical assistance, documenting support interactions, and collaborating with internal teams to resolve recurring issues. The position requires strong problem-solving skills and excellent communication to guide users on software features and best practices.
We're bringing together government services to improve Victorians' experience of interacting with government. We're connecting and digitising government platforms and streamlining corporate and procurement services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Department of Government Services | vic.gov.au.
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