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Customer Care Associate (Hybrid) at Agility - ApplyBlast

Customer Care Associate (Hybrid)

Agility

1 month ago

4.0 on Glassdoor

Irving, Texas, United States

Hybrid

Contract

Medior

0 applicants

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About this role

Agility 360 is seeking an experienced Customer Service Associate for a contract-to-hire position with a client in Irving, TX. The role involves managing inbound customer inquiries via phone, email, and chat while resolving issues and providing accurate solutions. The ideal candidate will have a strong background in call center operations and excellent communication skills.

Responsibilities

Manage inbound customer inquiries across multiple communication channels
Research client systems and utilize tools to interpret and analyze data
Document discussions and leverage internal tools for next-level resolution

Skills

About Agility

agility.com

Headquarters

South Africa, Western Cape, South Africa

Company Size

51-200 employees

Founded

1995

View Profile

Agility is an ADX-listed multi-business owner, operator, and long-term investor headquartered in Abu Dhabi, UAE. The company owns and invests in sector-leading global businesses spanning aviation services (Menzies Aviation), energy logistics (Tristar), industrial real estate (Agility Logistics Parks), digital logistics (Shipa), and other infrastructure and technology ventures. Agility also holds significant minority investments, including a major shareholding in DSV, the world's largest logistics company.