Evvy
The Customer Care Associate at Evvy will manage frontline member support, handling email and chat inquiries with a focus on fast, high-quality resolutions. The role involves monitoring the customer journey, coordinating with operations and supply chain teams, and improving processes to ensure an excellent experience for members throughout their testing and care timeline.
Evvy provides innovative vaginal healthcare powered by its state-of-the-art at-home Vaginal Microbiome Test, the first and only CLIA-certified, mNGS vaginal health test. Its clinical care platform offers clinician-reviewed results and personalized treatment plans, including prescriptions for bacterial vaginosis (BV), yeast infections, aerobic vaginitis, and more. Trusted by 100,000+ users, Evvy also offers probiotics, boric acid, and other vaginal health products.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Evvy.
Evvy didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role