Customer Care Back Office
Motorola Solutions(1 month ago)
About this role
A Customer Care Back Office Agent at Motorola Solutions is part of the Customer Care team supporting B2B customers including government agencies, channel partners, and resellers. The role focuses on supporting the use of Motorola Solutions Portals and ensuring reliable customer access and service continuity. It contributes to operational quality and documentation to help maintain service standards across partner and internal workflows.
Required Skills
- Troubleshooting
- Salesforce
- Case Management
- SLA Management
- User Setup
- PartnerEmpower
- Process Improvement
- Quality Assurance
- Knowledge Documentation
- Time Management
+2 more
Qualifications
- Bachelor's Degree
- US Work Authorization
About Motorola Solutions
motorolasolutions.comMotorola Solutions is a leader in mission-critical communications products, solutions & services for communities & businesses. Learn more!
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