inogen
The Customer Care Center Representative II provides exceptional customer experience to respiratory consumers obtaining medical equipment through Inogen, while supporting internal operational departments with customer care issues. This frontline role handles incoming inquiries, processes supply orders, and ensures first-call resolution for product questions and account updates. The position requires managing high-volume requests, utilizing automated systems, and maintaining strong customer relationships through a collaborative team approach.
Headquarters
Goleta, California, United States
Company Size
501-1000 employees
Founded
2001
Inogen is a medical device company that designs and manufactures portable oxygen concentrators to help people with chronic respiratory conditions maintain mobility and independence. Their lightweight, battery-powered devices are built for home use, travel and active lifestyles, emphasizing ease of use, long run times and FAA-compliant travel capability. Inogen supports its products with accessories, warranties and customer/clinical support and sells through medical suppliers, retailers and direct channels. As a recognized leader in portable oxygen solutions, the company focuses on innovation that enables patients to live more active lives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for inogen.
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