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© All Rights Reserved. ApplyBlast.com
sonova
The Team Lead, Patient Scheduling & Conversions leads, coaches, and develops a team of Patient Scheduling & Conversion Specialists supporting inbound and outbound patient engagement. This role ensures patients receive exceptional service while the team achieves appointment scheduling, conversion, quality, productivity, attendance, and patient experience goals. The leader uses CRM and contact center systems to monitor performance, handle escalations, and partner with cross-functional teams to drive operational excellence.
Sonova is a Swiss-based global hearing care company that develops, manufactures, and distributes hearing solutions and services. Its portfolio spans hearing instruments (brands like Phonak, Unitron and Hansaton), cochlear implant systems (Advanced Bionics), wireless communication accessories and a network of audiological care and retail services. Sonova emphasizes innovation in audiology, digital connectivity and patient-centered care to improve communication and quality of life for people with hearing loss. The company serves clinicians and consumers worldwide through direct operations and partner channels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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