Customer Care Concierge

As a Customer Care Concierge, you will serve as the primary point of contact for customers, families, and the community, delivering exceptional service and support across various enquiries. You will provide accurate information about ECH's services, help individuals navigate support options, and build trusted relationships to ensure every interaction is professional and compassionate. This role involves resolving enquiries efficiently and connecting customers with appropriate services to help older South Australians live well and independently.