Customer Care Coordinator
PulteGroup(3 months ago)
About this role
The Customer Care Coordinator serves as the primary point of contact for homeowners seeking warranty service, performing initial issue analysis and coordinating appropriate actions. The role is based onsite five days a week in Westborough, MA, supporting PulteGroup's commitment to quality service and customer satisfaction.
Required Skills
- Customer Service
- Warranty Coordination
- Issue Triage
- Relationship Building
- Complaint Resolution
- Root Cause Analysis
- Reporting
- Documentation
- Claims Support
- Multitasking
+5 more
Qualifications
- High School Diploma
- Associate's Degree
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