Customer Care Executive (English and German)
FREENOW
About this role
A Customer Care Executive at FREENOW supports drivers and passengers using the app, serving as a primary point of contact to drive user satisfaction. The role is based in Athens or Thessaloniki and sits within the Customer Experience team, contributing to high-quality service and smooth operations of the Real-Time Team.
Skills
About FREENOW
free-now.comFREENOW is a mobility platform that lets users book taxis and other transport services through a mobile app in multiple European cities. The company also provides software and demand-generation tools for professional drivers and taxi fleets.
Recent company news
Bloomberg.comLyft Completes Freenow Acquisition, Isn’t Planning to Cut Staff
Jul 31, 2025
CNBCLyft to buy taxi app FreeNow for $200 million to expand into Europe
Apr 16, 2025
Yahoo FinanceWhat Lyft Needs to Prove in 2026
Dec 13, 2025
RaconteurReady for Lyft-off: Freenow’s CFO on driving a sell-side deal
Nov 25, 2025
EngadgetLyft completes its $197 million acquisition of Europe's Freenow
Jul 31, 2025
About FREENOW
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for FREENOW.
Salary
$38k – $52k
per year