Customer Care Executive (English and German)
FREENOW(12 days ago)
About this role
A Customer Care Executive at FREENOW supports drivers and passengers using the app, serving as a primary point of contact to drive user satisfaction. The role is based in Athens or Thessaloniki and sits within the Customer Experience team, contributing to high-quality service and smooth operations of the Real-Time Team.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Messenger Platforms
- Issue Triage
- Escalation
- Collaboration
- Problem Solving
- Active Listening
- Multitasking
+5 more
About FREENOW
free-now.comVercel is a cloud platform that helps frontend teams build, preview, and ship web applications with a focus on developer experience and performance. It provides instant deployments from Git, preview URLs for every pull request, and a global edge network for fast static and dynamic delivery. Vercel supports serverless and edge functions, is tightly integrated with frameworks like Next.js, and offers performance and real-user analytics plus numerous CI/CD and third‑party integrations. Teams use Vercel to scale web apps with minimal infrastructure management while optimizing for speed and reliability.
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