Customer Care Expert (English speaker) — PRO bundle

Wix

1 month ago

Kyiv, Ukraine

Hybrid

Full Time

Medior

0 applicants

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About this role

A Customer Support role at Wix involves assisting users through various communication channels, onboarding them to Wix tools, and advocating for their needs to influence product development. The position requires close collaboration with teams and gaining expertise in Wix products to ensure user satisfaction.

Skills

About Wix

wix.com

Wix is a cloud-based web development platform that lets individuals and businesses build, host, and manage professional websites and online stores via drag-and-drop tools and customizable templates. It bundles hosting, domains, eCommerce, bookings, payments, SEO and marketing tools, an app marketplace, and a developer platform (Velo) for custom code and integrations. Aimed at small businesses, creators, and agencies, Wix provides an all-in-one, low-code/no-code solution with built-in analytics and customer-management features. Users choose Wix for its ease of use, extensive templates, and ecosystem of apps and services.