phenom
A Customer Care Lead at Phenom ensures exceptional support experiences for clients, acting as a liaison between internal teams and customers to deliver a frictionless experience. The role involves managing client relationships, collaborating with cross-functional teams, and monitoring support health through metrics and performance reviews.
Headquarters
Ambler, Pennsylvania, United States
Company Size
1001-5000 employees
Founded
2010
Phenom is an applied-AI company that offers a Talent Intelligence/Experience Platform designed to help organizations hire faster, develop employees, and retain talent longer. Its AI-driven platform applies automation and intelligence across the talent lifecycle to personalize candidate and employee experiences, streamline recruiting and development, and surface actionable workforce insights. Enterprises use Phenom to improve efficiency, engagement, and retention through data-driven talent decisions and guided experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for phenom.
18% below the average for this role