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© All Rights Reserved. ApplyBlast.com
Jamba
The Customer Care Lead oversees the daily operations of the customer service function, providing direction and support to both internal specialists and an outsourced vendor team. This role ensures service levels, quality standards, and guest satisfaction goals are met across multiple support channels including technology, social media, and digital ordering. The position partners with internal teams and vendor leadership to resolve escalations, improve processes, and deliver a consistent guest experience.
Headquarters
Atlanta, Georgia, United States
Company Size
1001-5000 employees
Founded
1990
Jamba is a leading retail chain specializing in fresh-blended smoothies, juices, bowls, and snacks. The company operates numerous locations and offers online ordering for delivery or pickup. Jamba serves health-conscious consumers seeking nutritious and flavorful beverage and food options.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jamba.
Jamba didn’t post a salary, so this is our estimate from similar listings.