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© All Rights Reserved. ApplyBlast.com
chrono24
As a Customer Care Manager at Chrono24, you will serve as the primary point of contact for customer inquiries across APAC markets, investigating cases and coordinating with internal teams to ensure a high-quality experience for buyers and sellers. This role involves managing escalations, identifying recurring issues for process improvements, and maintaining strong customer satisfaction scores within defined workflows. The position requires effective communication in English and an APAC language, along with the ability to work collaboratively across time zones.
Headquarters
Karlsruhe, Baden-Württemberg, Germany
Company Size
201-500 employees
Founded
2003
Chrono24 is a global online marketplace for buying and selling new and pre-owned luxury watches, connecting private sellers and professional dealers. The platform offers powerful search and filtering tools, market data and pricing transparency to help collectors find specific models worldwide. Chrono24 also provides transaction safeguards—Trusted Checkout/escrow, insured shipping coordination, authentication support and dealer reviews—to build trust between buyers and sellers. Founded in 2003 and headquartered in Karlsruhe, Germany, it serves an international community of watch enthusiasts, collectors and retailers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for chrono24.
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