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© All Rights Reserved. ApplyBlast.com
Tomra
The Customer Care Operations Agent serves as the primary point of contact for customers across multiple markets, delivering high-quality support through various digital channels while driving remote-first resolutions. This role involves managing cases end-to-end, monitoring remote systems for proactive issue resolution, and ensuring compliance with service level agreements. The position also contributes to continuous improvement efforts by identifying patterns and supporting knowledge base development to enhance operational efficiency.
TOMRA is a global provider of sensor-based collection and sorting solutions that enable circular economy practices across recycling, food and mining industries. Its product portfolio includes reverse vending machines for beverage container returns, optical/NIR/X-ray sorters and automated robotic systems for recycling and food processing, plus digital services that deliver data-driven insights and operational optimization. TOMRA works with municipalities, retailers, producers and industrial customers to recover material value, improve product quality and reduce waste. Founded in Norway and operating worldwide, the company positions sustainability and resource efficiency at the core of its offerings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tomra.
Tomra didn’t post a salary, so this is our estimate from similar listings.