Paysign
The Customer Care Quality Assurance Analyst ensures the highest standards of customer care are maintained within contact center operations by evaluating representative performance and identifying areas for improvement. This role focuses on call evaluation, scoring, and providing data-driven coaching to enhance customer satisfaction. The position involves collaborating with various teams to align quality assurance efforts with organizational goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Paysign.
Paysign didn’t post a salary, so this is our estimate from similar listings.