Customer Care Section Head
DatacenterDynamics(4 months ago)
About this role
A leadership role overseeing customer-facing operations at Bitera Data Center, a purpose-built, world-class data center in Jakarta offering five-nines availability. The position represents the customer-facing arm of the organization and supports clients’ interconnection and digital transformation efforts.
Required Skills
- Customer Service
- Quality Standards
- Metrics Monitoring
- Continuous Improvement
- Task Delegation
- Performance Feedback
- Team Leadership
- Mentorship
- Data Center
- Client Relationships
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